Issue details

Amendment to Council Tax Support Scheme

Purpose of Report: The council had intended undertaking a full consultation process during 2020 to bring forward a new scheme for approval. The coronavirus pandemic meant this was postponed until 2021. However a minor change to the scheme that required minimum consultation (6 weeks) has gone ahead. The change is to stop the multiple bills been sent to customers in receipt of universal credit generated by minor fluctuations in their pay. This has led to confusion, and the change has also been requested by third sector organisations who represent many of the customers. Whilst a minor change the legislation requires full council approval.


The Executive will be asked to approve the new scheme.

Decision type: Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 12/10/2020

Level of Risk: 04-08 Regular monitoring required;

Decision due: 15/12/20 by Executive

Lead member: Executive Member for Finance and Performance

Lead director: Deputy Chief Executive

Department: Directorate of Customer and Corporate Services

Contact: David Walker Email: Email:

Consultation process

6 week process. Third sector organisations and customers.


Agenda items


  • Amendment to Council Tax Support Scheme  


Back to the top of the page