Amendment to Council Tax Support Scheme
Purpose of Report: The council had intended undertaking a full consultation process during 2020 to bring forward a new scheme for approval. The coronavirus pandemic meant this was postponed until 2021. However a minor change to the scheme that required minimum consultation (6 weeks) has gone ahead. The change is to stop the multiple bills been sent to customers in receipt of universal credit generated by minor fluctuations in their pay. This has led to confusion, and the change has also been requested by third sector organisations who represent many of the customers. Whilst a minor change the legislation requires full council approval.
The Executive will be asked to approve the new scheme.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 12/10/2020
Level of Risk: 04-08 Regular monitoring required;
Decision due: 15/12/20 by Executive
Lead member: Executive Member for Finance and Performance
Lead director: Deputy Chief Executive
Department: Directorate of Customer and Corporate Services
6 week process. Third sector organisations and customers.
- Amendment to Council Tax Support Scheme