Decision details

Purpose of Report: The council had intended undertaking a full consultation process during 2020 to bring forward a new scheme for approval. The coronavirus pandemic meant this was postponed until 2021. However a minor change to the scheme that required minimum consultation (6 weeks) has gone ahead. The change is to stop the multiple bills been sent to customers in receipt of universal credit generated by minor fluctuations in their pay. This has led to confusion, and the change has also been requested by third sector organisations who represent many of the customers. Whilst a minor change the legislation requires full council approval.

The Executive will be asked to approve the new scheme.

Recommended:  That Council approve an amendment to the CTS scheme to implement a De Minimis limit of £2.50 before a council tax support customer is required to receive a revised council tax bill.

Reason:              To support financial inclusion and protect financially vulnerable customers from confusing and unnecessary multiple bills.