Issue details

2013 Tenant Satisfaction Survey Results

Purpose of Report: To provide the results of the 2013 Tenant Satisfaction Survey.


The Cabinet Member is asked to: a) Consider and accept the results of the 2013 Satisfaction Survey b) Agree to run a comparable Tenant Satisfaction Survey in 2014 c) Agree the options in paragraph 41 should be explored to increase the response rate from younger tenants.


This decision will now be made in July as further work is required.



Decision type: Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 09/05/2014

Level of Risk: 01-03 Acceptable;

Decision due: Between 01/07/14 and 31/07/14 by Executive Leader (incorporating Housing & Safer Neighbourhoods))

Lead member: Executive Leader (incorporating Housing & Safer Neighbourhoods))

Lead director: Director of Communities & Neighbourhoods

Department: Directorate of Communities & Neighbourhoods

Contact: Jo Harrison, Service Development Manager Email:, Tel 01904 554340 Email:

Consultation process

Contact Report Author


Contact Report Author

Making Representations: Contact Report Author Jo Harrison on, Tel 01904 554340



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