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Issue details

Customer Complaints Final Report

Purpose of report: To present the executive with the final report arising from the review of Customer Complaints.

Members are asked to: Approve the recommendations arising from the review

Decision type: Non-key

Decision status: Decision Made

Level of Risk: 01-03 Acceptable;

Decision due: 29/03/11 by Executive - for meetings from 03/06/00 to 26/04/11

Lead member: Councillor Paul Healey cllr.phealey@york.gov.uk

Lead director: Corporate Director of Customer and Corporate Services

Department: Directorate of Customer and Corporate Services

Contact: 01904 552063 Email:  melanie.carr@york.gov.uk  melanie.carr@york.gov.uk.

Consultation process

Contact report author

Making Representations: Contact report author 01904 552063 Email: melanie.carr@york.gov.uk


Agenda items


  • Committee Report for Customer Complaints Final Report  


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