Issue details
Customer Complaints Final Report
Purpose of report: To
present the executive with the final report arising from the review
of Customer Complaints.
Members are asked to: Approve the recommendations arising from the
review
Decision type: Non-key
Decision status: Decision Made
Level of Risk: 01-03 Acceptable;
Decision due: 29/03/11 by Executive - for meetings from 03/06/00 to 26/04/11
Lead member: Councillor Paul Healey Cllr.pHealey@york.gov.uk
Lead director: Corporate Director of Customer and Corporate Services
Department: Directorate of Customer and Corporate Services
Contact: 01904 552063 Email: melanie.carr@york.gov.uk melanie.carr@york.gov.uk.
Consultation process
Contact report author
Making Representations: Contact report author 01904 552063 Email: melanie.carr@york.gov.uk
Decisions
- 29/03/2011 - Customer Complaints Policy Review - Final Report
Agenda items
- 29/03/2011 - Executive - for meetings from 03/06/00 to 26/04/11 Customer Complaints Policy Review - Final Report 29/03/2011
Documents
- Committee Report for Customer Complaints Final Report