Issue details

Plan for CYC to cease sharing information on X, formerly known as Twitter

Purpose of Report: The report sets out the benefits and challenges of the council continuing to use X, formerly known as Twitter. It will include a plan to encourage residents to seek information from the remaining council channels, and explains what will happen in the event of an incident, when the council has a duty to “warn and inform”.

The Executive Member will be asked to: Approve the Council no longer share information on it’s corporate X (formerly known as Twitter) account City of York Council (@CityofYork) / X). Approve the plan to encourage residents to register for information or follow other council social media channels.

The Council aims to give the same 28 days’ clear notice of non-key decisions as it does for key decisions, but in exceptional circumstances this may not be possible. It has not been possible to give 28 clear days’ notice for this item due to staff sickness.

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 27/03/2025

This decision will be taken under urgency procedures.

Reason for urgency:
It has not been possible to give 28 clear days’ notice for this item due to staff sickness.

Decision due: 23/04/25 by Decision Session - Executive Leader, Policy, Strategy and Partnerships

Lead member: Leader of the Council and Executive Member for Policy, Strategy and Partnerships

Lead director: Director of City Development

Department: Directorate of City Development

Contact: Claire Foale, Interim Director of City Development Email: claire.foale@york.gov.uk Email: claire.foale@york.gov.uk.

Consultation process

Partners and the LGA have been approached for their views about Twitter / X as a channel to share council information.
A channel review about how residents get and engage with information about the council is underway.

Consultees:
The York Heads of Communications Group
Local Government Association
Heads of Service for the channel review


Equality Impact Assessment Completed?: Yes

 

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