Issue details

Citizens Advice York Service Level Agreement Renewal 2019/20

The report presents a refreshed service level agreement (SLA) with York CAY for the period 2019-20. The Executive Member will be asked to agree the SLA.

Decision type: Non-Key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 14/01/2019

Level of Risk: 04-08 Regular monitoring required;

Decision due: 14/02/19 by Executive Member for Adult Social Care and Health
Reason: This item was added to the forward plan for the Executive in error, the item will be considered at the meeting of the Executive Member for Adult Social Care and Health.

Lead member: Executive Member for Adult Social Care and Health

Lead director: Corporate Director of Customer and Corporate Services

Department: Directorate of Customer and Corporate Services

Contact: Pauline Stuchfield, Assistant Director - Customer Services and Digital Email: pauline.stuchfield@york.gov.uk 01904 551706.

Consultation process

Cllr Carol Runciman in consultation with Executive Portfolio Holder for Performance and Finance.


Discussion has taken place with Citizens Advice York.

Decisions

Agenda items

Documents

  • Citizens Advice York Service Level Agreement Renewal 2019/20  

 

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