Issue details
Citizens Advice York and Welfare Benefits Unit Service Level Agreement Arrangements
Purpose of Report: The
report represents a refreshed service level agreement (SLA) with
York Citizens Advice, York (CAY), for the period 2018/19 pending
development of a further 3 year agreement. It also presents the
Service Level Agreement for the Welfare Benefits Unit for a
proposed period of four years (2018-22).
The Executive Member will be asked to agree the SLAs.
Decision type: Non-key
Decision status: Decision Made
Wards affected: (All Wards);
Notice of proposed decision first published: 12/02/2018
Decision due: 15/03/18 by Executive Member for Adult Social Care and Health
Lead member: Executive Member for Adult Social Care and Health
Lead director: Corporate Director of Customer and Corporate Services
Department: Directorate of Customer and Corporate Services
Contact: Pauline Stuchfield, Director of Housing and Community Services 01904 551706 Email: pauline.stuchfield@york.gov.uk, David Walker, Head of Customer and Exchequer Services Email: david.walker@york.gov.uk.
Consultation process
Contact report author
Making Representations: Contact report author
Decisions
Agenda items
- 15/03/2018 - Decision Session - Executive Member for Adult Social Care and Public Health Service Level Agreements with Citizens Advice York and the Welfare Benefits Unit 15/03/2018