Issue details

2016/17 Tenant Satisfaction Survey Results

 

 

Purpose of Report: To inform the Executive Member of the results of the 2016/17 Tenant Satisfaction Survey, including comparison to the 2015/16 survey results and Housemark national benchmarking where relevant.


The Executive Member is asked to note the results of the annual Tenant Satisfaction Survey.

Decision type: Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 05/12/2016

Decision due: 23/01/17 by Executive Leader (incorporating Housing & Safer Neighbourhoods))

Lead member: Councillor David Carr cllr.dcarr@york.gov.uk

Lead director: Corporate Director of Health, Housing and Adult Social Care

Department: Directorate of Health, Housing and Adult Social Care

Contact: Tom Brittain, Head of Housing Services Alice Rowland - 01904 553889 Email: tom.brittain@york.gov.uk, Alice Rowland Email: alice.rowland@york.gov.uk.

Consultation process

Presentation to Tenant Federation and Tenant Scrutiny Panel

Making Representations: Tenant Federation and Tenant Scrutiny Panel

Decisions

Agenda items

 

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