Issue details
Proposals on the introduction of new two tiered charging arrangements for Warden Call
Purpose of Report: To provide details of the consultation with customers and stakeholders on the proposals to introduce tiered charging for the Warden Call service together with recommendations.
The Cabinet Member will be asked to consider the options presented
following consultation to introduce a tiered charging system and
determine the preferred option for charges for the Warden Call
service.
The decision will be taken at a public Cabinet Member Decision Session to be held on 19 June 2013. This report was delayed to a public meeting to take place on 27 June 2013 to allow a variety of appropriate consultation methods to be set up and a longer period of time for the consultation with customers. This decision will now be taken at a public Decision Session on 18 July 2013, to allow time to fully consider the responses to the consultation.
Decision type: Non-key
Decision status: Decision Made
Wards affected: (All Wards);
Notice of proposed decision first published: 10/04/2013
Implication: Financial;
Level of Risk: 04-08 Regular monitoring required;
Decision due: 18/07/13 by Executive Leader (incorporating Housing & Safer Neighbourhoods))
Lead member: Executive Leader (incorporating Housing & Safer Neighbourhoods))
Lead director: Corporate Director of Children, Education and Communities
Department: Directorate of Adults, Children & Education
Contact: Heather Barden, Service Manager-Prevention and Support Services Email: heather.barden@york.gov.uk / Email: graham.terry@york.gov.uk Email: heather.barden@beindependent.org.uk, Graham Terry, Assistant Director Adult Provision and Transformation Email: graham.terry@york.gov.uk.
Consultation process
The consultation involves letters with an
explanation of the proposals being sent to all Warden Call
customers with an opportunity to respond using a variety of
methods. In these communications with customers we seek their views
on all the proposals and if they were introduced, how these may
affect their use of the service.
Consultation with potential future users of the service or
relatives of users are being undertaken with relevant organisations
(eg YOPA, AGE UK York etc) and via a variety of communication
methods.
Consultees
All customers and stakeholders.
Making Representations: By email to report authors. heather.barden@york.gov.uk and graham.terry@york.gov.uk