Issue details

Approval of Service Specifications for HealthWatch and Complaints Advocacy

Purpose of report: To propose final service specifications for the new HealthWatch and Complaints Advocacy Services, enabling tender process to be initiated.


The Cabinet Member is asked to agree the content of the service specifications for the commissioning of HealthWatch and Complaints Advocacy that falls within the remit of Communities and Culture.

Decision type: Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Implication: Equalities; Financial; Legal;

Level of Risk: 01-03 Acceptable;

Decision due: Between 01/08/12 and 31/08/12 by Executive Member for Adult Social Care and Health

Lead member: Executive Member for Adult Social Care and Health

Lead director: Director of Communities & Neighbourhoods

Department: Directorate of Communities & Neighbourhoods

Contact: Adam Gray, Senior Partnership Support Officer (VCS) Adam Gray, Senior Partnership Support Officer, Tel: 551503 Email:  adam.gray@york.gov.uk  adam.gray@york.gov.uk.

Consultation process

There has already been ongoing public and patient consultation and feedback in the process of designing the final service specifications.

Consultees

Contact report author.

Making Representations: Contact Report Author

Decisions

 

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