Issue details
The Customer Service Excellence Award
Purpose of report: To inform the Executive Member of the outcome of
an external review of the Customer Service Excellence Award for
Environmental Health, Trading Standards, Licensing and Bereavement
Services.
Members are asked to: Note the report
and agree to expand the scope of the services in the next renewal
of the Award to include Registry Services.
Decision type: Non-key
Decision status: Decision Made
Wards affected: (All Wards);
Implication: Crime & Disorder; Legal;
Level of Risk: 01-03 Acceptable;
Decision due: 19/10/10 by Executive Member for Neighbourhood Services
Lead member: Councillor Ann Reid MBE, Deputy Leader of the Lib Dem Group cllr.areid@york.gov.uk
Lead director: Director of Communities & Neighbourhoods
Department: Directorate of Communities & Neighbourhoods
Contact: Colin Rumford, Head of Regional Investigations Email: colin.rumford@york.gov.uk.
Making Representations: Contact report author.
Decisions
- 20/10/2010 - The Customer Service Excellence Award
Agenda items
- 19/10/2010 - Decision Session - Executive Member for Neighbourhoods and Housing. The Customer Service Excellence Award 19/10/2010
Documents
- Committee Report for The Customer Service Excellence Award