Issue details

The Customer Service Excellence Award

Purpose of report: To inform the Executive Member of the outcome of an external review of the Customer Service Excellence Award for Environmental Health, Trading Standards, Licensing and Bereavement Services.

Members are asked to:  Note the report and agree to expand the scope of the services in the next renewal of the Award to include Registry Services.

Decision type: Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Implication: Crime & Disorder; Legal;

Level of Risk: 01-03 Acceptable;

Decision due: 19/10/10 by Executive Member for Neighbourhood Services

Lead member: Councillor Ann Reid MBE, Deputy Leader of the Lib Dem Group

Lead director: Director of Communities & Neighbourhoods

Department: Directorate of Communities & Neighbourhoods

Contact: Colin Rumford, Head of Regional Investigations Email:

Making Representations: Contact report author.


Agenda items


  • Committee Report for The Customer Service Excellence Award  


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