Issue - decisions

Resolved: 

(i)           That the results of the 2016/17 Tenant Satisfaction Survey be considered and that the officer comments regarding future actions be noted.

(ii)          That a Tenant Satisfaction Survey for 2017/18 be agreed.

Reason: To ensure that City of York Council has up to date information regarding customer satisfaction, enabling landlord and building services to target resources and improvements to those services prioritised by customers, and to feed into the annual Housemark benchmarking return.