Issue - decisions
Results of the Annual Tenant Satisfaction Survey
21/03/2016 - Results of the Annual Tenant Satisfaction Survey
Resolved:
(i) That the results of the 2015/16 Tenant Satisfaction Survey be considered and the officer comments regarding future actions be noted.
(ii) That a Tenant Satisfaction Survey for 2016/17 be run.
Reason: To ensure that the Council has up to date information regarding customer satisfaction, enabling landlord and building services to target resources and improvements to those services prioritised by customers.