Issue - decisions

RESOLVED:       That the Cabinet Members for Education, Children and Young People & Health, Housing and Adult Social Services:

·        accepted the contents of the report and reflected on the nature of concerns, pattern of complaints, response times, and financial recompense provided by the council, across both adults and children’s services

·        recommended that for future years, a council complaints report be produced with the social care complaints report being an annex of that report

REASON:  To comply with the council’s responsibilities to provide a publicly available report on complaints relating to its social care services.