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Issue - decisions

Customer Complaints Final Report

29/03/2011 - Customer Complaints Policy Review - Final Report

RESOLVED:             That the recommendations arising from the Customer complaints Policy Scrutiny Review as detailed at paragraph 7 of the report, be approved and noted. 1.

 

REASON:                  In order to respond to the Task Group’s recommendations and to address the concerns raised when this scrutiny topic was originally submitted.


 

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