Agenda item

This report provides Members with updates in respect of:

·        Information governance

·        ICO decision notices

·        Personal data breach

·        LGSCO Complaints – December 2018 to January 2019

Members considered a report providing them with updates in respect of Information governance, ICO decision notices, a personal data breach and LGSCO Complaints (December 2018 to January 2019).

The Information Governance & Feedback Team Manager attended the meeting to present the report. They stated that during Q3 there had been a slight fall under the 90% target level, but that was a usual dip in that quarter due to being a peak leave period, but that it was usual for the Q4 performance to remain up and over 90%.

There had been 4 ICO (Information Commissioner’s Office) decision notices since December, 1 of which was upheld and 1 partly upheld. The previously reported personal data breach had been passed on to a senior investigator with no further update. 5 decisions had been made by the LGCSO (Local Government and Social Care Ombudsman) since December, none were upheld. In response to Member questions they stated:

·        The number of FOI and EIR requests received was not a clear indicator of transparency. Many responses stated that the information was already publicly available. Comparator figures with other Councils (via the West Yorkshire Lawyers Forum) could be included in the next report to Committee or within the year end report; and

·        The Information Governance Team were hoping to update their dashboard on the website with ‘near miss’ data. Reporting this data needed to be published carefully so as not to put people off reporting these instances.

Resolved:  That Members note the performance levels contained in the report.

Reason:    To keep Members updated.