Agenda and minutes
Venue: The Thornton Room - Ground Floor, West Offices (G039). View directions
Webcast: video recording
Declarations of Interest
At this point, Members are asked to declare:
· any personal interests not included on the Register of Interests,
· any prejudicial interests or
· any disclosable pecuniary interests
which they may have in respect of business on this agenda.
At this point in the meeting, Members were asked to declare any personal interests not included on the register of interests, any prejudicial interests or any disclosable pecuniary interest which they might have in respect of the business on the agenda. No additional interests were declared.
Exclusion of Press and Public
To consider excluding the public and press from the meeting during consideration of annexes to agenda 6 (City of York Trading Ltd Board Report) on the grounds that it is classed as exempt under Paragraph 3 (Information relating to the financial or business affairs of any particular person, including the authority holding that information).
Resolved: That the press and public be excluded from the meeting during consideration of Annex 1 to Agenda Item 6 (City of York Trading Ltd Board Report) on the grounds that it contains information relating to the financial or business affairs of any particular person including the authority holding that information. This information is classed as exempt under paragraph 3 of Schedule 12A to Section 100A of the Local Government Act 1972 (as revised by The Local Government (Access to Information) (Variation) Order 2006).
To approve and sign the minutes of the meeting held on 30 September 2015.
Resolved: That the minutes of the last meeting of the Group, held on 30 September 2015, be approved and signed by the Chair.
At this point Councillor Boyce joined the meeting.
At this point in the meeting members of the public who have registered their wish to speak regarding an item on the agenda or an issue within the Group’s remit can do so. Anyone who wishes to register or requires further information is requested to contact Sarah Bentley on the contact details listed at the foot of this agenda. The deadline for registering is Tuesday 12 January 2016 at 5.00 pm.
Filming, Recording or Webcasting Meetings
Please note this meeting may be filmed and webcast or audio recorded and that includes any registered public speakers, who have given their permission. The broadcast can be viewed at http://www.york.gov.uk/webcasts or,if sound recorded, this will be uploaded onto the Council’s website following the meeting.
Residents are welcome to photograph, film or record Councillors and Officers at all meetings open to the press and public. This includes the use of social media reporting, i.e. tweeting. Anyone wishing to film, record or take photos at any public meeting should contact Sarah Bentley (whose contact details are at the foot of this agenda) in advance of the meeting.
The Council’s protocol on Webcasting, Filming & Recording of Meetings ensures that these practices are carried out in a manner both respectful to the conduct of the meeting and all those present. It can be viewed at
It was reported that there had been two registrations to speak at the meeting, under the Council’s Public Participation Scheme.
Gwen Swinburn spoke to welcome the steps that had been taken to hold the Group meetings in public; however she expressed concern that the Board report, which included performance information, would be considered in private. She highlighted the need for metrics, including customer numbers, overheads, staff/customer satisfaction etc to be included in future public reports.
As the second registered speaker, Martin Whiteley had been unable to attend the meeting the Chair read out his comments and copies were circulated to Members. Mr Whiteley confirmed his support for the successful operation of Work with York (WwY) and the generation of income that would support the Council. However he expressed concern that he considered WwY was not fully competitive with the commercial agencies and pointing out that customer satisfaction was a key measure.
General update from management on City of York Trading Ltd’s progress and strategic direction since the Group’s last meeting on 30 September 2015.
Consideration was given to the performance update on the company’s progress since the Group’s last meeting in September.
The Operations Manager provided an overview of progress over the last four month period and, in particular, highlighted the problem of providing detailed reports without breaching commercial confidentiality relating to the Company’s operating, financial and marketing performance and strategies, details of which could be used by competitors.
Members were asked to note the following progress:
· A staff survey undertaken last year had resulted in a 90% ‘good’ rating
· Weekly pay had recently been implemented together with the enrolment of staff in a workplace pension scheme
· Turnover had improved despite the additional overheads of introducing a new payroll system
· New customers were being recruited and existing clients retained and others recaptured in a competitive market
· A number of business events had been organised during this period
Members questioned a number of aspects of the report and in answer Officers confirmed;
· That both staff and those under contracts were automatically enrolled in the pension scheme, following employment for a month
· Running the payroll weekly had been well received and was more cost effective
· The increase in turnover during the period did not reflect the earlier public participation reference to customer dissatisfaction
· Inclusion of indicative figures for staff and client satisfaction would be an important monitoring tool and would be included in future reports
· That clarification of the standard reporting periods would be provided
The Chair referred to the regularity of reporting to the Shareholder Board and Group which was currently undertaken on a quarterly basis. In order to streamline the process he suggested further discussion with the Operations Manager regarding future reporting.
Resolved: (i) That the update report to the Shareholder Board be received and noted;
(ii) That the Chair and Operations Manager give further consideration to the regularity of reporting to the Shareholder Board and Group and confirm future arrangements with all concerned.
Reason: To ensure the interests of City of York Council as shareholder are considered at Board decision level and that any appropriate representations deemed necessary are made by this Group to decision makers.
Update and consideration of matters reported to the Board of City of York Trading Ltd at its last meeting held on 17 December 2015 (including performance, competitive position update, review of new sectors for development) and decision as to any consequent recommendations.
The Group considered the Work with York performance report presented at the Company’s last Board meeting on 17 December 2015.
The Operations Manager provided a verbal update in relation to finances and charging, customers and turnover and details of marketing activities and performance target monitoring.
Members thanked the Operations Manager for her informative report and update. Members then went on to question a number of aspects of the report, highlighting the need for an overview of trends in future reports.
Following further discussion it was
Resolved: That the report presented to the Company’s Board and verbal update be received and noted.
Reason: To ensure that the interests of City of York Council as shareholder are considered at Board decision level and that any appropriate representations deemed necessary are made by this group to decision- makers.