Agenda, decisions and minutes
Venue: The Thornton Room - Ground Floor, West Offices (G039). View directions
Contact: Judith Betts Democracy Officer
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Declarations of Interest At this point in the meeting, the Executive Member is asked to declare:
· any personal interests not included on the Register of Interests · any prejudicial interests or · any disclosable pecuniary interests
which he might have in respect of business on this agenda.
Minutes: The Executive Member was asked to declare any personal, prejudicial or disclosable pecuniary interests that he had in the business on the agenda. None were declared. |
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To approve and sign the minutes of the Decision Session held on 18 September 2015. Minutes: Resolved: That the minutes of the Decision Session held on 18 September 2015 be signed and approved by the Executive Member as a correct record. |
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Public Participation At this point in the meeting, members of the public who have registered their wish to speak at the meeting can do so. The deadline for registering is Thursday 22 October 2015 at 5.00 pm.
Members of the public may register to speak on :- · an item on the agenda · an issue within the Executive Member’s remit;
Filming, Recording or Webcasting Meetings Please note this meeting will be filmed and webcast and that includes any registered public speakers, who have given their permission. This broadcast can be viewed at http://www.york.gov.uk/webcasts.
Residents are welcome to photograph, film or record Councillors and Officers at all meetings open to the press and public. This includes the use of social media reporting, i.e. tweeting. Anyone wishing to film, record or take photos at any public meeting should contact the Democracy Officer (whose contact details are at the foot of this agenda) in advance of the meeting.
The Council’s protocol on Webcasting, Filming & Recording of Meetings ensures that these practices are carried out in a manner both respectful to the conduct of the meeting and all those present. It can be viewed at: https://www.york.gov.uk/downloads/file/6453/protocol_for_webcasting_filming_and_recording_council_meetingspdf
Minutes: It was reported that there had been no registrations to speak under the Council’s Public Participation Scheme. |
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Registration Service - Service Delivery Plan 2015/17 PDF 150 KB The purpose of this report is to invite the Executive Member to approve a specific Service Delivery Plan for Registration Services as required by the General Register Office (GRO) under the ‘New Governance’ system of working.
Additional documents:
Decision: Resolved: That the Service Delivery Plan as set out in Annex A be approved.
Reason: So that the Registration Service meets its obligations under the ‘New Governance’ arrangements. Minutes: The Executive Member considered a report which asked him to approve a specific Service Delivery Plan for Registration Services as required by the General Register Office (GRO) under the ‘New Governance’ system working.
The Executive Member made a few points in regards to the report.
He understood that the Council had to produce a Business Continuity Plan but there was no requirement to show the plan. He asked whether this was available on the Council’s website. Officers confirmed that this was not available on the website but that regulations stated that they needed to confirm they had a Business Continuity Plan in place. The Executive Member asked if he could be sent a copy of the plan.
In regards to the customer targets he asked whether the 2016/17 figures were available yet.
Officers responded that they were generally hitting all the targets apart from the percentage of customers seen within 10 minutes of appointment time which was 99%.
Resolved: That the Service Delivery Plan as set out in Annex A be approved.
Reason: So that the Registration Service meets its obligations under the ‘New Governance’ arrangements. |