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Issue - meetings

Introduction of Tenant Inspectors

Meeting: 15/03/2011 - Decision Session - Executive Member for Neighbourhoods and Housing. (Item 53)

53 Introduction of Tenant Inspectors pdf icon PDF 86 KB

This report advises of the progress made in recruiting Tenant Inspectors and asks the Executive Member to endorse the proposed structure for reporting inspectors recommendations.

Decision:

RESOLVED:             That the Executive Member approved Option 1 and specifically endorsed the proposed structure for reporting recommendations that are set out in paragraph 11.

 

 

REASON:                  By introducing the service it will encourage customer involvement in shaping the housing service and will provide the service with greater transparency.

Minutes:

The Executive Member considered a report which highlighted the progress made in recruiting tenant inspectors and sought endorsement for the proposed structure for reporting inspectors recommendations.

 

Officers outlined the report, in particular that following the Governments decision to abolish the Tenant Services Authority, there is the need for Authorities to have some form of self regulation.

 

The Executive Member commented that the Tenant Inspectors scheme would be useful for encouraging service users to become more involved and that Members could also feedback any comments they receive.

 

 

RESOLVED:             That the Executive Member approved Option 1 and specifically endorsed the proposed structure for reporting recommendations that are set out in paragraph 11.

 

 

REASON:                  By introducing the service it will encourage customer involvement in shaping the housing service and will provide the service with greater transparency.


 

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