Issue - meetings
Award of Charter Mark to the Environmental Services and Cleaning Operations
Meeting: 19/03/2008 - Executive Member For Neighbourhood Services and Advisory Panel (Item 72)
72 Renewal of Charter Mark to the Environmental Services and Cleaning Operations 
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This report reviews the background and seeks to inform the Executive Member of the outcome of the inspection against the Cabinet Office’s customer charter mark standard.
Additional documents:
Decision:
Advice of the Advisory Panel
That the Executive Member be advised:
(i) That the content of the report be noted and the staff involved in the renewal of the Charter Mark be congratulated.
Decision of the Executive Member
RESOLVED:That the advice of the Advisory Panel be accepted and endorsed.
REASON:So the Executive Member is updated on the position regarding the award of the Charter Mark.
Minutes:
Members received a report which reviewed the background and sought to inform them of the outcome of the inspection against the Cabinet Office’s customer charter mark standard.
It was reported that the services had retained the Charter Mark award and the report highlighted positive changes over the last year which had been identified by the inspector and also additional work which was required to bring about further improvements.
Advice of the Advisory Panel
That the Executive Member be advised:
(i) That the content of the report be noted and the staff involved in the renewal of the Charter Mark be congratulated.
Decision of the Executive Member
RESOLVED:That the advice of the Advisory Panel be accepted and endorsed.
REASON:So the Executive Member is updated on the position regarding the award of the Charter Mark.