Decision details
Rights and Responsibilities for Customer Contact
Decision Maker: Executive
Decision status: Decision Made
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
Purpose
of Report: to agree new arrangements
Members are asked to agree the new arrangements.
The report has been deferred until June to ensure effective management of the Cabinet agenda.
This report was previously named “Restricted Customer Contact Arrangements”
Decision:
RESOLVED: That Cabinet approve the adoption of the procedures set out in Annex B to this report.
REASON: To ensure that the Council has clear arrangements in place to deal with abusive or vexatious customers.
Report author: Andrew Docherty
Publication date: 04/06/2013
Date of decision: 04/06/2013
Decided at meeting: 04/06/2013 - Executive
Effective from: 07/06/2013
Accompanying Documents:
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