Decision details

Purpose of report: An update on the Marygate Pay on Exit trial that will focus on the reliability issues we have had with this system and the actions taken to mitigate the impacts as well as a recommended approach on the future.

The Executive Member will be asked to:
 - Acknowledge the update
 - Consider options to further improve the efficiency of the Marygate Car Park.
 - Consider options for new car parking ticket systems at this location.

Resolved:

(i)      That the updates provided in the report of the Marygate car park system and what has been put in place to improve its operation, be noted.

(ii)      That work should be started on options for replacing the current system.

(iii)     That it be agreed that the trial continues with the new 1^st line maintenance regime in place and monitor the effectiveness of it and bring back a report at a later date to the Executive Member to update on the progress made and request the procurement of a new system(s) be taken forward with any supporting recommendations at that time.

Reasons:

(i)      The council recognises that the pay on exit system had performed intermittently and had continued to deteriorate resulting in a loss of revenue.  As a result a new 1^st line maintenance contract had been put in place and was showing positive results in helping to reduce the downtime of the system.

(ii)      Work was also underway to research a new system and produce a specification for tender. This will recognise that customers require a parking system that increases dwell time in the city centre and avoid them having to come back to top up their parking, which was a view supported by the York BID.