Issue details

Introduction of a Responsive Repairs and Rechargeable Repairs Policy

Purpose of Report:

This report outlines the reasons why a decision has been taken to introduce a Responsive Repairs and Rechargeable Repairs Policy; the methodology used to develop this and the key changes that will be introduced if these policies are approved.

The Executive Member is asked to:
a) Agree the rationale for introducing these policies
b) Approve the attached policies

 

The Council aims to give the same 28 days clear notice of non key decisions as it does for key decisions, but in exceptional circumstances this may not be possible.  In this case, the item will not have been on the forward plan for 28 days before the decision is taken.

 

The item is being considered as an urgent matter as further clarity was required by members before submitting to the forward plan.

 

The report will improve consistency and decision making of Officers when ordering repairs. The policy will also give tenants clarity about their responsibilities and will introduce an improved method of charging for repairs that are tenants responsibility. Any further delay would be detrimental to the service.

 

Decision type: Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 03/09/2018

Decision due: 20/09/18 by Executive Member for Housing & Safer Neighbourhoods

Lead member: Executive Member for Housing & Safer Neighbourhoods

Lead director: Corporate Director of Health, Housing and Adult Social Care

Department: Directorate of Health, Housing and Adult Social Care

Contact: Fiona Brown, Building Services Change Manager Email: Fiona.Brown@york.gov.uk Email: fiona.brown@york.gov.uk.

Consultation process

Consultation process:

Policies were reviewed by the Tenant Scrutiny Panel on 9 July 2018

Policies were developed by a working group consisting of employees from relevant areas of housing and has been widely reviewed by colleagues.

Decisions

Agenda items

 

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