Annex A


City of York Council

Equalities Impact Assessment




Who is submitting the proposal?





Service Area:



Name of the proposal :


Dial & Ride Funding and Delivery Arrangements

Lead officer:


Sam Fryers

Date assessment completed:



Names of those who contributed to the assessment :


  Job title


Area of expertise

Julian Ridge

Sustainable Transport Manager

City of York Council

Transport planning













Step 1 – Aims and intended outcomes 




What is the purpose of the proposal?

Please explain your proposal in Plain English avoiding acronyms and jargon.


The funding arrangements between York Wheels (a local community transport provider) and CYC need to be reviewed. It is proposed that we move to either a grant-funding arrangement (preferred option) or put the Dial & Ride service out to competitive tender. In either case, it is intended that the level of service provided will be equivalent or better than the current provision.



Are there any external considerations? (Legislation/government directive/codes of practice etc.)


Supporting the dial and ride service is not a statutory provision – although the service contributes significantly to the wellbeing of mobility impaired people to whom CYC does have duties.


York Wheels operate the Dial & Ride service using a Section 19 permit, which governs the use of minibuses by non-commercial transport providers. Any CYC grant funding to York Wheels will be subject to a Subsidy Control assessment.



Who are the stakeholders and what are their interests?


Service users- elderly and disabled persons who have difficulty using standard local bus services

York Wheels- local charity which operates the York Dial & Ride service and voluntary car scheme




What results/outcomes do we want to achieve and for whom?  This section should explain what outcomes you want to achieve for service users, staff and/or the wider community. Demonstrate how the proposal links to the Council Plan (2019- 2023) and other corporate strategies and plans.



To ensure that the Dial & Ride and Voluntary Car Scheme both continue to operate on a stable and sustainable level going forward, for the benefit of the older and disabled residents who rely on these services. This will help to meet the Council Plan objectives ‘Getting around sustainably’ and ‘Good health and wellbeing’.






Step 2 – Gathering the information and feedback 



What sources of data, evidence and consultation feedback do we have to help us understand the impact of the proposal on equality rights and human rights? Please consider a range of sources, including: consultation exercises, surveys, feedback from staff, stakeholders, participants, research reports, the views of equality groups, as well your own experience of working in this area etc.

 Source of data/supporting evidence

Reason for using

Regular meetings with York Wheels


York Wheels have provided the D&R service for around 18 years and have detailed knowledge of their clients’ needs and how the service operates.










Step 3 – Gaps in data and knowledge




What are the main gaps in information and understanding of the impact of your proposal?  Please indicate how any gaps will be dealt with.

Gaps in data or knowledge

Action to deal with this









Step 4 – Analysing the impacts or effects.



Please consider what the evidence tells you about the likely impact (positive or negative) on people sharing a protected characteristic, i.e. how significant could the impacts be if we did not make any adjustments? Remember the duty is also positive – so please identify where the proposal offers opportunities to promote equality and/or foster good relations.

Equality Groups


Human Rights.

Key Findings/Impacts

Positive (+)

Negative (-)

Neutral (0) 

High (H) Medium (M) Low (L)


Level of service provided will be equivalent or better than that currently being offered.





Level of service provided will be equivalent or better than that currently being offered.





No effect



Gender Reassignment

No effect



Marriage and civil partnership

No effect




and maternity

No effect




No effect




and belief

No effect





No effect



Other Socio-economic groups including :

Could other socio-economic groups be affected e.g. carers, ex-offenders, low incomes?



No effect



Low income


No effect



Veterans, Armed Forces Community

No effect





No effect



Impact on human rights:



List any human rights impacted.






Use the following guidance to inform your responses:



-         Where you think that the proposal could have a POSITIVE impact on any of the equality groups like promoting equality and equal opportunities or improving relations within equality groups

-         Where you think that the proposal could have a NEGATIVE impact on any of the equality groups, i.e. it could disadvantage them

-         Where you think that this proposal has a NEUTRAL effect on any of the equality groups listed below i.e. it has no effect currently on equality groups.


It is important to remember that a proposal may be highly relevant to one aspect of equality and not relevant to another.



High impact

(The proposal or process is very equality relevant)

There is significant potential for or evidence of adverse impact

The proposal is institution wide or public facing

The proposal has consequences for or affects significant numbers of people

The proposal has the potential to make a significant contribution to promoting equality and the exercise of human rights.


Medium impact

(The proposal or process is somewhat equality relevant)

There is some evidence to suggest potential for or evidence of adverse impact

The proposal is institution wide or across services, but mainly internal

The proposal has consequences for or affects some people

The proposal has the potential to make a contribution to promoting equality and the exercise of human rights


Low impact

(The proposal or process might be equality relevant)

There is little evidence to suggest that the proposal could result in adverse impact

The proposal operates in a limited way

The proposal has consequences for or affects few people

The proposal may have the potential to contribute to promoting equality and the exercise of human rights





Step 5 - Mitigating adverse impacts and maximising positive impacts



Based on your findings, explain ways you plan to mitigate any unlawful prohibited conduct or unwanted adverse impact. Where positive impacts have been identified, what is been done to optimise opportunities to advance equality or foster good relations?











Step 6 – Recommendations and conclusions of the assessment




Having considered the potential or actual impacts you should be in a position to make an informed judgement on what should be done. In all cases, document your reasoning that justifies your decision. There are four main options you can take:

-    No major change to the proposal – the EIA demonstrates the proposal is robust.  There is no                     

   potential  for unlawful discrimination or adverse impact and you have taken all opportunities to

   advance equality and foster good relations, subject to continuing monitor and review.

-         Adjust the proposal the EIA identifies potential problems or missed opportunities. This involves taking steps to remove any barriers, to better advance quality or to foster good relations.


-         Continue with the proposal (despite the potential for adverse impact) – you should clearly set out the justifications for doing this and how you believe the decision is compatible with our obligations under the duty


-         Stop and remove the proposal – if there are adverse effects that are not justified and cannot be mitigated, you should consider stopping the proposal altogether. If a proposal leads to unlawful discrimination it should be removed or changed.


Important: If there are any adverse impacts you cannot mitigate, please provide a compelling reason in the justification column.

Option selected


No major change to the proposal.









Current service levels will be maintained regardless of the option chosen.





Step 7 – Summary of agreed actions resulting from the assessment




What action, by whom, will be undertaken as a result of the impact assessment.


Action to be taken

Person responsible




















Step 8 - Monitor, review and improve


8. 1

How will the impact of your proposal be monitored and improved upon going forward?   Consider how will you identify the impact of activities on protected characteristics and other marginalised groups going forward? How will any learning and enhancements be capitalised on and embedded?



Regular meetings will continue to be held with York Wheels. If a full procurement needs to take place, the tender process will ensure that any supplier going forward is committed to providing an excellent quality of service. In either case, the needs of the service users will be at the forefront of the decision making process.