Allocation of Service Responsibilities

Chief Operating Officer – Ian Floyd

(Head of Paid Service)



Direct report to Corporate Director

Service Area

Amanda Hatton, Corporate Director of People


Neil Ferris, Corporate Director of Place


Janie Berry, Director of Governance & Monitoring Officer


Sharon Stoltz, Director of Public Health

Public Health

Pauline Stuchfield, Director of Customer & Communities

Customer & Communities

Debbie Mitchell, Chief Finance Officer & S151 Officer

Corporate Finance and Procurement

Trudy Forster, Head of HR and OD

Human Resources, Workforce Development and Payroll & Pensions



Director Governance & Monitoring Officer – Janie Berry


Head of Service / Job Title

Service Area

Rachel Antonelli, Head of Democratic Governance & Deputy Monitoring Officer

Head of Democratic Governance

Cathryn Moore, Legal Manager & Interim Deputy Monitoring Officer

Legal Services (Commercial & Planning)

Melanie Perara, Legal Manager


Legal Services (Social Care)

Lorraine Lunt, Corporate Governance Team Manager

Customer Complaints & Feedback and Information Governance

Dawn Steel, Head of Civic, Democratic and Scrutiny Services

Democratic & Scrutiny Services and the Civic Office

Andrew Flecknor, Electoral Services Manager



Assistant Director Policy & Strategy – Claire Foale

Head of Service / Job Title

Service Area

Gareth Wilce, Interim Head of Communications


Will Boardman, Head of Corporate Strategy & City Partnerships

Corporate Strategy & City Partnerships

Ian Cunningham, Head of Business Intelligence

Business Intelligence

Shaun Gibbons, Head of Carbon Reduction

Carbon Reduction


Director Customer & Communities – Pauline Stuchfield


Head of Service / Job Title

Service Area

David Walker, Head of Customer & Exchequer Services

Register Office

Bereavement Services (including York Crematorium)

Mansion House Operations

Business Rates, Council Tax, Sundry Debts collection & Recovery

Welfare Benefits Team

Adults Income & Court of Protection Teams

Customer Centre & Web Teams


Roy Grant, Head of ICT (York and Harrogate)

Digital Service Programme & Development Management across all services

Client to Managed Services Contract (communications & infrastructure)

ICT Compliance, Service Desk & Mobile/Print Services

 Domain, System Administration, Security  and Database services

Digital City Team


Jane Benson, Head of Business Support

Payroll & Pensions

HR business centre


Blue Badge and parking services

Administrative support across all front line services

Scanning & mail

Staff travel















Assistant Director Customer & Communities – Charlie Croft


Head of Service / Job Title

Service Area

TBC, Head of Communities

Local Area Coordination

Volunteering and social action

Family Information Service and Live Well York

Community Sport and Health Champions

Environment and Community Officers

Human Rights and Equalities

Ward teams and ward budgets

Community Hubs

Community Covenant


Strategic Services Manager – Andy Laslett


Client Management of CYC leisure facilities (incl. the Community Stadium)

Client Management of Explore York

Community Centres / facilities / projects


Joint Strategic Head of Learning (with NYCC) – currently out to recruitment


Head of York Learning – Angie Padfield


Community based learning programmes to support health and wellbeing and personal development

Employability and functional skills programmes

Family Learning

Apprenticeships both for the council and for small businesses

Full-time 16-18 including personalised learning programmes

Workplace qualifications to improve skills



Head of HR – Trudy Forster


Head of Service / Job Title

Service Area

Stuart Langston, Head of Health and Safety

Health & Safety (NYCC shared service)








Chief Finance Officer – Debbie Mitchell

·        email:

Head of Service / Job Title

Service Area

Patrick Looker, Finance Manager

Finance – Place Services

Richard Hartle, Finance Manager

Finance – Education and Children Services

Steve Tait, Finance Manager

Finance – Adult Services

Sarah Kirby, Principal Accountant

Finance – budget and corporate finance

Emma Audrain, Principal Accountant

Finance – technical finance

Helen Malam, Accountant

Finance – Customer and Corporate Services

Phill Monk, Category Manager


Mark Woolford, Category Manager


Chloe Wilcox, Category Manager



Director Public Health – Sharon Stoltz

·         email:

Head of Service / Job Title

Service Area

Fiona Phillips, Assistant Director / Consultant in Public Health

Public Health

Peter Roderick, Consultant in Public Health

Public Health – joint post with Vale of York CCG

Anita Dobson, Consultant in Public Health

Public Health


















Place Directorate


Corporate Director Place – Neil Ferris



Director Environment, Transport and Planning - James Gilchrist



Head of Service / Job Title

Service Area

Ben Grabham, Head of Environmental Services

Environmental Services

Dave Atkinson, Head of Programmes & Smart Place

Programmes & Smart Place

Tony Clarke, Head of Transport


Bill Manby, Head of Highways & Fleet

Highways & Fleet

Steve Wragg, Flood Risk Manager

Flood Risk

Steve Ball, Emergency Planning Manager

Emergency Planning

Matt Boxall, Head of Public Protection

Public Protection

Colin Rumford, Head of Regional Investigations

Regional Investigations

Alison Cooke, Interim Forward Planning Manager

Forward Planning

Becky Eades, Head of Development Services

Development Services

Jane Mowat, Head of Community Safety

Community Safety


Director Economy, Regeneration and Housing – Tracey Carter



Head of Service / Job Title

Service Area

Andy Kerr, Head of Regeneration Programmes

Regeneration Programmes

David Warburton, Commercial Project Manager (Guildhall & York Central)

Commercial Projects

Nick Collins, Head of Commercial & Operational Asset Management

Commercial & Operational Asset Management

Simon Brereton, Head of Economic Growth

Economic Growth

Denis Southall, Head of Housing Services

Landlord Services, Homelessness and Housing options, Housing Standards and Adaptations

Mike Gilsenan, Head of Building Services

Building Services, Repairs and Planned Maintenance

Vicky Japes, Head of the Older Person’s Accommodation Programme

Older Person’s Accommodation Programme

Michael Jones, Head of Housing Delivery

Housing Delivery

Vacant, ICT Housing Programme Manager

ICT Housing Programme

Ian Asher, Head of Property Design and Facilities Management

Property Design and Facilities Management

People Directorate

Corporate Director People – Amanda Hatton



Director of Safeguarding – Michael Melvin


Interim Assistant Director Adult Social Care – Mandy Welsh


Head of Service / Job Title

Service Area

Belinda Jones, Head of Service

Adult Social Care

Sam Watts, Acting Head of Service   

Adult Social Care

Christian Walsh, Acting Head of Service

Safeguarding, Mental Health, DoLS, Learning Disability & PfA

Ralph Edwards, Principal Social Worker

Adult Social Care

Richard Douglas, Head of Service

Provider Services

Abby Hands, Acting Programme Manager

Adult Social Care Operating Model


Assistant Director Children’s Specialist Services – Sophie Wales



Head of Service

Service Area

Rose Howley, Head of Service

MASH & Assessment

Sophie Keeble, Head of Service

Safeguarding Interventions

Simon Fisher,  Head of Service

Achieved Permanence

Howard Lovelady, Head of Regional Adoption Agency One Adoption North and Humber


Dallas Frank, Head of Service

Quality Assurance and Safeguarding/Principal Social Worker

Niall McVicar, Head of Innovation & Children’s Champion

Innovation & Children’s Champion

Paula Richardson, Interim Head of Early Help

Early Help

Sara Orton, Service Manager Youth Justice Service

Youth Justice Service


Director Commissioning & Prevention – Jamaila Hussain



Head of Service

Service Area

Gary Brittain, Head of Commissioning & Contracts

Commissioning & Contracts

Joe Micheli, Head of Commissioning (Early Intervention, Prevention and Community Development)

Early Intervention, Prevention and Community Development





Assistant Director Education and Skills – Maxine Squire



Head of Service

Service Area

Derek Sutherland, Head of Effectiveness & Achievement

School Effectiveness & Achievement

Barbara Mands, Head of Education & Support Services

Education & Support Services

Alison Edeson, Skills Team Manager

Skills Teams

Tina Hardman, Principal Education Psychologist

Educational Psychology

Karron Young, Head of Virtual School

Virtual School

Sue Day, Head of SEND & Inclusion

Head of SEND & Inclusion