Issue - meetings

Revised Tenant Compact

Meeting: 04/06/2007 - Executive Member for Housing and Adult Social Services Advisory Panel (Item 7)

7 Revised Tenant Participation Compact: York Customer Involvement Compact for Housing pdf icon PDF 55 KB

This report introduces the revised Tenant Participation Compact: ‘The York Customer Involvement Compact for Housing’. The Compact was approved by Housing Management Team (under delegated authority) on 2nd May 2007 and is brought to the Executive Member for information.

Additional documents:

Decision:

The Executive Member for Housing expressed her thanks to the Federation of Residents and the Tenants and Residents Groups for all their hard work in the review of and development of the document.

Advice of the Advisory Panel

That the Executive Member for Housing be advised to note the contents of this report.

Decision of the Executive Member for Housing

RESOLVED:             That the advice of the Advisory Panel as set out above be accepted and endorsed.

REASON:                  To inform the Executive Member on the revised Tenant Participation Compact: ‘The York Customer Involvement Compact for Housing’..

 

Minutes:

Consideration was given to a report, which introduced the revised Tenant Participation Compact: ‘The York Customer Involvement Compact for Housing’.

Pat Holmes, one of the co-opted Members, stated that the compact had endeavoured to simplify the document and that the Federation and Tenants/Resident Groups had been closely involved with the review and were pleased with the revised document.

Members questioned what had been done to attract young people, BME and other minority groups. Officers referred to the Annual Housing Services Monitor, which identified groups including younger tenants, and to Tenant Expert Panels, which focused on particular groups. Members stated that there was a need to work through the various organisations that used facilities in particular areas. Officers confirmed that a range of engagement opportunities would be offered in the future. 

The Executive Member for Housing expressed her thanks to the Federation of Residents and the Tenants and Residents Groups for all their hard work in representing local people and during the review and development of the revised Compact.

Advice of the Advisory Panel

That the Executive Member for Housing be advised to note the contents of this report.

Decision of the Executive Member for Housing

RESOLVED:             That the advice of the Advisory Panel as set out above be accepted and endorsed.

REASON:                  To inform the Executive Member on the revised Tenant Participation Compact: ‘The York Customer Involvement Compact for Housing’.

 


 

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