Issue - decisions

RESOLVED:(i)         That the contents of the report and the response to the

petition received at the Council meeting on 8 October 2010 be noted.

(ii)That the views of Age Concern be sought in respect of their experience of the implementation of a keyless service, including any issues that they may be aware of nationally in respect of keysafes.

REASON:            In order to complete the implementation of a keyless service.

RESOLVED:             That the Executive Member approved the extension of the current practice of non-key holding in City of York Council Home Care to all its customers and operates a range of alternative property access arrangements.

REASON:                  The move to a completely key-less service is essential to the delivery of the savings and benefits arising from the More for York project on the Electronic Monitoring System for Home Care. It is essential to the ability of the in-house service to reduce its unit costs and deliver more time to work face to face with its customers.