Agenda item

This report provides the Committee with updates in respect of:

•        corporate governance team performance report

•        Information Commissioners Office (ICO) cases

•        Local Government and Social Care Ombudsman (LGSCO) and Housing Ombudsman Service (HOS) cases

•        HOS complaint handling code assessment

•        Investigatory Powers Commissioner (IPCO) inspection including Audit and Governance Committee’s “fit for purpose” review of the covert surveillance policy and procedures and data report. This will be discussed and conducted with the exclusion of the press and public.

The Information Governance and Feedback Manager/DPO introduced the report providing the Committee with an update on the corporate governance team performance on areas including Information Commissioners Office (ICO) cases, Local Government and Social Care Ombudsman (LGSCO) and Housing Ombudsman Service (HOS) cases, HOS complaint handling code assessment, and Investigatory Powers Commissioner (IPCO) inspection including Audit and Governance Committee’s “fit for purpose” review of the covert surveillance policy and procedures and data report.

The committee discussed a range of complaints and requests for information that the Council received. They enquired as to whether any of the complainants might be interested in raising concerns at the Committee. Officers confirmed that anyone could register to speak at the Committee, however, when handling FOI’s or EIA’s as well as other cases there are legal processes to follow, and the Council must follow these processes.

the committee considered exempt annexes 4a to 4f in private session as resolved in minute 53.

Resolved:

                         i.         Noted the performance details contained in this report and provide any comments or feedback.

Reason:     So that Members are provided with details and current

performance from the Corporate Governance Team.

                        ii.         Noted the details from the updates contained in this report and provide any comments or feedback.

Reason:     So that Members are provided with updates from the

areas of responsibility from the Corporate Governance

Team.

                      iii.         Noted the outcomes of the IPCO inspection and conduct the required the “fit for purpose” review of the covert surveillance policy and procedures and data report.

Reason:     So that Members are provided with the IPCO inspection report and findings and can conduct their “fit for purpose” review