Issue - meetings

This report presents the results of the Sixth Staff Survey, looks at the next steps required to address the priority areas identified for improvement through the draft Single Improvement Plan (SIP), and outlines how the results will be disseminated to staff and Directorate Management Teams.  Members are invited to comment on the results and approve the next steps.

RESOLVED: (i)         That the results of the staff survey, including the further analysis to be undertaken, be noted.

                        (ii)        That the ‘next steps’ outlined in paragraphs 33 and 34 of the report be approved.

                        (iii)       That it be requested that the Single Improvement Plan (SIP) report to the Executive include further actions to be undertaken to address the results of the survey.

REASON:      To ensure an appropriate response to the results of the survey, including benchmarking and a monitored action plan.

Members considered a report which presented the results of the sixth Staff Survey and sought approval for the next steps required to address the priority areas identified through the draft Single Improvement Plan (SIP).

A total of 1,847 questionnaires had been returned, representing a response rate of 37%.  Almost three quarters (71%) of staff had indicated that they were satisfied with their current job, a result comparable to the last three surveys.  Although satisfaction with achieving something useful was high at 83%, satisfaction with pay levels was much lower (52%), which probably reflected the recent pay and grading review. 

The response to the staff survey would be addressed in the workstreams of the refreshed SIP for 2009/10, which included:

• Internal communications
• HR priorities such as PDPs, workforce development and pay & grading
• Health and safety awareness
• Equalities actions and improvements
• Code of conduct awareness

Other activities planned or under way were summarised in paragraph 34 of the report.  Arrangements for communicating the survey results and planned actions to staff were set out in paragraphs 35 to 37.  The headline results had already been published on the intranet and in staff newsletters.  Further communications would be provided through individual directorates and as part of the SIP process.

Members noted with approval the positive results achieved, particularly in view of the timing of the survey, and the plans to undertake further analysis at departmental level and for ORC International to provide benchmarking at no extra cost.

Having noted the comments of the Shadow Executive on this item, it was

RESOLVED: (i)         That the results of the staff survey, including the further analysis to be undertaken, be noted.

                        (ii)        That the ‘next steps’ outlined in paragraphs 33 and 34 of the report be approved.¹

                        (iii)       That it be requested that the Single Improvement Plan (SIP) report to the Executive include further actions to be undertaken to address the results of the survey. ²

REASON:      To ensure an appropriate response to the results of the survey, including benchmarking and a monitored action plan.