Decision details
Outcomes of the Responsive Repairs Review
Decision Maker: Executive Member for Housing and Adult Social Services Advisory Panel
Decision status: Decision Made
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
To receive recommendations on the review of the responsive repairs process and agree to recommendations for improvements in service delivery and process
Decision:
Advice of the Advisory Panel
That the Executive Member be advised to consider the report and approve Option 2 in paragraph 21 “accept the new repairs priorities for customers arising from the review process” with an implementation date of 1 April 2009.
Decision of the Executive Member
RESOLVED: That the advice of the Advisory Panel be accepted and endorsed.
REASON: To improve the levels of service offered to customers.
Publication date: 28/01/2009
Date of decision: 27/01/2009
Decided at meeting: 27/01/2009 - Executive Member for Housing and Adult Social Services Advisory Panel
Effective from: 30/01/2009
Accompanying Documents:
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