Decision details
Residents' Opinion Survey Results 2007/8
Decision Maker: Executive - for meetings from 03/06/00 to 26/04/11
Decision status: Awaiting Implementation
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
Purpose of report: To provide the Executive
with data and analysis relating to the latest survey of customer
satisfaction Members are asked to: Note the results of the survey
and approve recommended action
Decision:
RESOLVED: (i) That the generally improved ResOp survey results be noted and that the Executive record its thanks to those Officers and Members who have worked so hard to provide good quality public services to the citizens of York.
(ii) That the Chief Executive be requested to identify how satisfaction with public service standards in the City can be improved further and, in particular, to address any indicators which suggest that performance may be below national average levels.
REASON: In order to monitor the Council’s performance and ensure the continued delivery of quality services.
Publication date: 06/05/2008
Date of decision: 06/05/2008
Decided at meeting: 06/05/2008 - Executive - for meetings from 03/06/00 to 26/04/11
Effective from: 09/05/2008
Accompanying Documents:
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