Issue - decisions
Responsive Repairs Service Review
28/01/2009 - Outcomes of the Responsive Repairs Review
Advice of the Advisory Panel
That the Executive Member be advised to consider the report and approve Option 2 in paragraph 21 “accept the new repairs priorities for customers arising from the review process” with an implementation date of 1 April 2009.
Decision of the Executive Member
RESOLVED: That the advice of the Advisory Panel be accepted and endorsed.
REASON: To improve the levels of service offered to customers.