Decision details

Service Level Agreements with Citizens Advice York and the Welfare Benefits Unit

Decision Maker: Executive Member for Adult Social Care and Health

Decision status: Decision Made

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

Purpose of Report: The report represents a refreshed service level agreement (SLA) with York Citizens Advice, York (CAY), for the period 2018/19 pending development of a further 3 year agreement. It also presents the Service Level Agreement for the Welfare Benefits Unit for a proposed period of four years (2018-22).

The Executive Member will be asked to agree the SLAs.

Decision:

Resolved:  That, subject to the reporting and performance conditions set down in the respective service level agreements (SLAs), the following be approved:

 

(i)      the two levels of funding set out in paragraphs 3 and 7 of the report and the associated SLAs set out in Annexes A and B;

 

(ii)      a one-year holding agreement with CAY;

 

                   (ii)      a four-year agreement with WBU.

 

Reason:     To demonstrate the delivery of expected outputs and accountability for public expenditure.

Report author: Pauline Stuchfield

Publication date: 15/03/2018

Date of decision: 15/03/2018

Decided at meeting: 15/03/2018 - Decision Session - Executive Member for Adult Social Care and Public Health

Effective from: 20/03/2018

Accompanying Documents:

 

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